E-commerce Licence in Dubai Welcome to
E-commerce Licence in Dubai Your Complete Guide to E-Commerce Licensing in Dubai
Get licensed. Get sales
Thinking of starting your online business in Dubai? Our step-by-step guide covers everything about getting your E-commerce licence in the UAE — so you can set up quickly and sell confidently.
What is an E-commerce License?
The UAE’s e-commerce scene is booming! Many aim to get an e-commerce licence in Dubai because the market’s value soared to USD 3.9 billion in 2020—a staggering 53% increase over the previous year. Experts forecast this growth to hit USD 8 billion by 2025, more than doubling in just four years. With opportunities like these, it’s no wonder entrepreneurs are eager to launch online ventures here—and why securing the right licence is your first smart move.
This dynamic growth promises not only profit but a front-row seat in the UAE’s digital revolution. Whether you’re selling products locally or tapping international markets, understanding and obtaining the correct e-commerce licence will set you on the path to success. It’s more than a permit—it’s the key to unlocking a fast-growing market.
How to apply for an e-commerce licence in the UAE
Getting your e-commerce licence in the UAE is simpler than most imagine — as long as you know what to expect. While each jurisdiction has its own process, the general steps remain fairly similar. Here’s a clear overview of what you’ll need to do:
Step 1: Gather Your Documents
Prepare details like your company name, business activity, share ratios, and contact info for all shareholders. You’ll also need a copy of your passport or visa/entry stamp. Some free zones may request photos too.
Step 2: Submit Your Application
Work with your chosen free zone or mainland authority to submit the required documents. Usually, a payment initiates the process, with licence fees starting from AED 5,750 depending on the location. Expect initial approval within 3 to 7 days for free zones and up to 2 days for mainland applications.
Step 3: Receive Your Licence Documents
After approval, your digital licence documents will be sent to you. Occasionally, original copies may follow later, especially from free zones.
Step 4: Start Visa Applications
If your selected licence package includes visas, you can apply once the immigration card is issued, moving you closer to operational readiness.
Which Free Zones Offer an E-commerce Licence?
The UAE hosts several free zones that provide e-commerce licences or equivalent permissions for online business activities.
Some of the leading options include:
- Dubai Multi Commodities Centre (DMCC),
- Dubai World Trade Centre (DWTC), Dubai South,
- Fujairah Creative City. Entrepreneurs
- Ras Al Khaimah Economic Zone (RAKEZ),
- Sharjah Media City (SHAMS)
- Sharjah Research Technology and Innovation Park (SRTIP)
Each zone offers unique benefits and infrastructure tailored to boost your e-commerce venture. Choosing the right free zone can help you access facilities, licensing ease, and support designed specifically for digital commerce, making your setup smoother and faster.
What Are the Different Types of E-commerce Licences in the Mainland?
Yes, you can get an e-commerce licence directly from the mainland — and it’s an excellent choice if you’re looking to sell online while targeting customers within the UAE. Each emirate has its own version of the licence, designed to support local entrepreneurs and residents who want to take their business online.
Dubai
In Dubai, the Department of Economic Development (DED) issues the eTrader licence, allowing individuals to sell through social media platforms. It’s available only to UAE and GCC nationals residing in Dubai. This licence is limited to single owners and doesn’t allow for a physical store or visa sponsorship. If you’re looking for something broader, you can also apply for a general trading licence, which allows commercial activities online. This premium licence starts from around AED 30,000.
Abu Dhabi
The Tajer Abu Dhabi licence, issued by the Abu Dhabi Department of Economic Development (ADDED), enables UAE and GCC nationals, as well as residents, to add online activities to their trade licences. It supports three legal structures — Establishment, Single Shareholder Company, and LLC (with an Emirati partner).
Sharjah
In Sharjah, the Eitimad licence allows UAE nationals aged 18 and above to manage home-based or online businesses via social media. It’s a practical option for small-scale entrepreneurs starting out.
Tourism Licence
For travel, hospitality, or event management ventures, the Tourism Licence opens multiple pathways. You can operate city tours, international travel packages, or organize conferences and exhibitions. With Dubai’s tourism sector reaching new heights, this licence positions your business to capture opportunity while staying fully secure and compliant.
The Virtual Merchant Licence by RAK covers online retail, IT, consultancy, and professional services delivered through digital platforms. Available to UAE nationals in Ras Al Khaimah, it’s a flexible way to run online operations without needing a physical office.
FAQ About Question e-commerce Business Setup in the UAE
How Much Does It Cost To Start An E-Commerce Company?
You can get started with a basic e-commerce setup package for around AED 5,750. The price can go up depending on what you need–for example, office space, additional visas, or specific business activities.
Do You Need To Rent An Office Space?
That depends on the free zone where you’re setting up. Most free zones don’t require a physical office, which helps keep your startup costs low.
How Long Does It Take To Start An E-Commerce Business In The UAE?
If your documents are ready, your trade licence can be issued in as little as 24 hours.
What’s The Best Free Zone For E-Commerce?
The best one is the one that fits your business goals. Think about your product type, target market, and audience. Some free zones are industry-specific – like media or education–while others are open to all sectors. With over 50 free zones in the UAE, choosing carefully matters. The wrong one can lead to delays and unnecessary costs.
What Happens If I Sell Online Without A Licence?
Trading without a valid e-commerce licence is a serious offence. Fines can reach up to AED 50,000 per transaction.
Do E-Commerce Businesses Need To Register For Vat?
Yes, if your taxable sales and imports exceed AED 375,000 per year. If they’re above AED 187,500 but below that threshold, registration is optional.
What’s The Difference Between An Etrader Licence And An E-Commerce Licence?
An eTrader licence is only for UAE and GCC nationals living in Dubai who sell through social media. It’s for single owners and doesn’t cover full e-commerce websites. If you’re a non-GCC national or plan to sell via a website, you’ll need an e-commerce licence.
When Do I Need A Licence For My Online Store?
Right away. You need a valid trade licence before carrying out any commercial activity in the UAE.
Is There A Difference Between An E-Commerce Licence And A General Trade Licence?
Yes. An e-commerce licence specifically allows you to sell products online. A trade licence is a broader category that covers commercial, industrial, and professional activities.
Can I Sell Across The Uae With My E-Commerce Licence?
Yes, but if your business is registered in a free zone, you’ll need a mainland distributor to handle deliveries within the UAE.
Can I Run Two Businesses Under One Licence?
You can, as long as they fall under e-commerce activities. Mixing unrelated activities– like trading and consultancy–isn’t allowed.
Can I Sell Online Without A Licence?
No. Every business selling goods online in the UAE must have a valid e-commerce licence. It’s how the government ensures fair, transparent, and secure trade for both businesses and consumers.
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